PPIMA
Under PPIMA Phase IV, RWAMREC implemented the Community Score Card model in Rulindo and Bugesera districts to promote citizen participation in local governance. Through weekly community forums, residents identified key issues—from poor service delivery to cases of SGBV—which were prioritized and addressed in collaboration with local authorities. The initiative led to tangible improvements in infrastructure and service delivery, while empowering communities to hold leaders accountable and advocate for their rights.
The Rwanda Men’s Resource Centre (RWAMREC) was one of the local partners that implemented the Public Policy Information Monitoring and Advocacy (PPIMA) program in Rwanda. Coordinated by Norwegian People’s Aid (NPA) and funded by the Swedish International Development Cooperation Agency (SIDA) and the Foreign, Commonwealth and Development Office (FCDO), PPIMA aimed to strengthen the participation of Rwandan civil society organizations and citizens in public policy processes.
As part of PPIMA Phase IV, RWAMREC implemented the Community Score Card (CSC) model in two districts: Rulindo in the Northern Province and Bugesera in the Eastern Province. This model was designed to enhance citizen engagement in local government planning and to hold local leaders accountable for the delivery of public services.
How did the Community Score Card (CSC) model work?
The process began at the inteko z’abaturage—the weekly citizens’ assemblies. In these forums, RWAMREC-trained Governance Focal Persons (GFPs) facilitated discussions to identify key issues affecting the community. These concerns ranged from water shortages, poor service delivery at health centers, and limited access to quality seeds, to family-level challenges such as sexual and gender-based violence (SGBV).
Once the issues were collected, community members prioritized them. The most pressing concerns were presented to local authorities to collaboratively find solutions. Some problems were resolved at the cell level, while others were escalated to the sector or district level, especially when they required budgetary support. GFPs regularly followed up with local authorities to monitor progress and ensure that community priorities were addressed.
The CSC process in Rulindo and Bugesera delivered tangible results. These included the repair of infrastructure such as water pumps, roads, bridges, schools, and even homes for vulnerable families. Additionally, advocacy through the CSC model led to stronger responses from local leaders in addressing family conflicts and SGBV cases.
Thanks to PPIMA, communities in Rulindo and Bugesera felt empowered—they had a collective voice, and most importantly, they witnessed that their voices were heard and led to real change in their communities.
Power in Numbers
Districts (Musanze, Burera and Gakenke).
Couples aged 21-35 and children under 5 reached.
weekly sessions of the BANDEBEREHO module